Using DeskBridge

Start here

DeskBridge is a managed workspace. Your device opens the route in; the work happens inside the controlled workspace your organisation has been given.

• Use the DeskBridge access route provided by your organisation
• Sign in with your workspace account
• Complete two-factor authentication where required
• Work inside the managed workspace where your files, applications and records belong
• Use the helpdesk or support route when access, password, authenticator or connection issues occur

Common help topics

• First sign-in and temporary passwords
• Two-factor code problems
• Connection problems
• Workspace availability or suspension messages
• Where files and email should be used
• How to raise a support request

Important boundary

Training pages are written for general DeskBridge use. Your organisation may have its own applications, support process, approval rules and data-handling restrictions. Where there is a difference, follow the instructions issued by your organisation or the DeskBridge helpdesk.